Oracle provides support with UnitedLinux

Oracle Corp along with UnitedLinux furthered its commitment towards Linux for
the enterprise, announcing that it intends to provide its customers with
enterprise-level, seamless technical support for OS powered by UnitedLinux, in
addition to support for the Oracle products.

Oracle
will be working closely with UnitedLinux founding members–Connectiva SA, The
SCO Group, SuSE Linux AG, and Turbolinux–to create a joint escalation team
that can best service the entire Oracle stack running on UnitedLinux products.

The support service will be available for customers who have an Oracle
support contract and maintain an operating system support contract with any of
the four UnitedLinux founding members.

Customers who have deployed Oracle products on hardware platforms that are
certified with UnitedLinux will be able to receive technical support directly
from Oracle Support Services, leading to faster resolution of critical issues.

Oracle intends to identify technical support issues and fix them in
collaboration with UnitedLinux, providing customers a single point of contact.

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